Colibri International Express Cash Transfers Cash transfers via Colibri cash transfer system are carried out between the branches of the Bank and branches of Sberbank in the Russian Federation for account of individuals in favour of individuals without opening of a settlement (current) account and in cash at the Bank’s cash-desks. It is an easy, safe, reliable and convenient way of sending and receiving money at the Bank. Main information about Colibri transfers Currency RUB, USD, EUR Transfer processing time Payment is available to the recipient a couple of minutes after the transfer has been sent Maximum amount In accord with the requirements of Colibri transfer system, the total amount of transfers received on behalf of one individual during one operational day shall not exceed the amount equivalent to USD 10 000 Countries to and from which transfers are performed To/From the Russian Federation Payment for sending/payout/cancellation of transfer (according to fees of Colibri cash transfer system) Link to the Book of Remunerations (Fees) par. 3.5.4 Ancillary services When sending a transfer, the sender may optionally include a control question and answer. In this case the recipient’s knowledge of the answer to the control question is the compulsory condition for transfer payout. The sender may introduce non-financial changes (family name, first name and patronymic/middle name of the recipient) into the transfer which has been sent off earlier. Additional information Transfers sent from the Republic of Belarus may be received at any Sberbank office that performs Colibri international transfers. Transfers shall not be related to customers’ entrepreneurial and investment activities. Acceptance, payout, and cancellation of transfer are performed only in cash and in currency of the transfer. Information about the list of service points of Colibri transfers in the city of destination in Russia will be provided by the Bank’s employee. How to make a transfer How to receive a transfer In order to make a transfer you need to: contact the Bank’s office; present/submit your identity document; present the bank employee with the information about the recipient of the transfer (family name, first name, patronymic/middle name (if any), as stated in the identity document, citizenship), transfer amount and currency, country and city/town of destination of the transfer; submit the transfer amount to the cashier along with the transfer send-off fee amount; get the application for transfer send-off with the control number and the receipt currency voucher. Transfer control number and transfer details constitute confidential information which is necessary for the recipient to receive the monetary funds and which is independently communicated by the sender to the recipient and shall not be disclosed to third persons; notify the recipient of the transfer, tell him/her the transfer control number and transfer details, as well as the addresses of Sberbank’s offices in the place of transfer destination. Transfer cancellation option: If for some reason you have decided to cancel the transfer, you need to contact the Bank’s office, where the transfer was performed, and present the documents confirming the transfer send-off together with your ID document. You can recall only those transfers which have not been claimed by the recipient.. Transfer cancellation presupposes payment of transfer cancellation fee; at the same time, the send-off fee is not reimbursed to the sender. In order to receive a transfer you need to: contact the Bank’s office; present your identity document; to convey to the Bank’s employee all the necessary data about the sender of the transfer (family name, first name, patronymic/middle name (if any)) and citizenship), transfer control number, amount and currency of transfer, and the place from which the transfer was sent; pay the transfer receipt fee and receive the transfer cash funds.