Cash desk and cash collection services

Full range of cash desk and cash collection services: quickly, professionally, and reliably.

Cash Circulation Management Centre of BPS-Sberbank offers a wide range of services for banks allowing to outsource cash desk and cash collection services.

Servicing structural divisions

The service may include one or several packages:

  1. Transportation of cash and other valuables (to structural divisions of the Customer) in accordance with the schedule or upon request

    The package includes:

    • Collection of valuables at the cash desk of the Customer/ BPS-Sberbank/ other commercial bank in the Republic of Belarus;
    • Delivery of valuables to the structural divisions of the Customer;
    • Collection of valuables at structural divisions of the Customer/ BPS-Sberbank/ other commercial bank in the Republic of Belarus;
    • Delivery of valuables to the cash desk of the Customer/ BPS-Sberbank/ other commercial bank in the Republic of Belarus.

  2. Safekeeping of valuables

    Cash is safely kept in the local and/or foreign currencies.

  3. Counting and preparation of cash for banks (for structural divisions of the Customer)

    The package includes:

    • Cash counting;
    • Preparation of bags with cash to support structural divisions of the Customer;
    • Counting and preparation of cash delivered in bags from structural divisions of the Customer.
  4. Counting and preparation of other valuables for banks (structural divisions of the Customer)

    The package includes:

    • Counting of valuables;
    • Counting of valuables;
    • Counting and preparation of valuables delivered in bags from structural divisions of the Customer.
  5. OTC transactions (support of BPS-Sberbank with valuables)

    The package includes:

    • Receipt of cashless equivalent on the account of BPS-Sberbank;
    • Purchase of cash, valuables;
    • Cashless credit of cash equivalent to the Customer’s account.

Servicing ATMs

The service is provided in one or several packages:

  1. Transportation of cash for unattended terminals (ATMs/cash-in devices) with performance of ‘Unattended terminal operator’ function

    The package includes:

    • Receipt of cash cassettes for ATM/cash-in devices at the cash desk of the Customer/ BPS-Sberbank;
    • Delivery of cash cassettes to ATMs/cash-in devices;
    • Installation of cash cassettes into ATMs/cash-in devices;
    • Operation with software of ATMs/cash-in devices;
    • Paper replacement in confirmation printer;
    • Collection of withdrawn banking payment cards;
    • Withdrawal of cash out of cassettes;
    • Replacement of digital lock codes;
    • Withdrawal of cash cassettes from ATMs/cash-in devices;
    • Withdrawal of cash cassettes from ATMs/cash-in devices;
  2. Transportation of cash (in cassettes of ATMs/cash-in devices)

    The package includes:

    • Receipt of cash cassettes for ATM/cash-in devices at the cash desk of the Customer/ BPS-Sberbank;
    • Delivery of cash cassettes to ATMs/cash-in devices;
    • Delivery of withdrawn cash cassettes from ATMs/cash-in devices to the cash desk of the Customer/ BPS-Sberbank.
  3. Counting and preparation of cash for ATMs/cash-in devices

    Counting and preparation of cash for ATMs/cash-in devices

    • Counting of cash of the Customer;
    • Loading of cash into cassettes for ATMs;
    • Unloading and counting of cash from cassettes of ATMs/cash-in devices.
  4. OTC transactions (support of BPS-Sberbank with cash)

    The package includes:

    • Receipt of cashless equivalent of cash to the Bank’s account;
    • Purchase of cash in the local and/or foreign currencies;
    • Cashless credit of cash into the Customer’s account after unloading of the ATM/cash in device.
  5. Safekeeping of valuables

    Cash is safely kept in the local and/or foreign currencies.

  6. Monitoring of technical condition of unattended terminals

    The package includes:

    • Connection of ATMs to the software ‘Monitoring of unattended terminals’;
    • Monitoring of technical condition of ATMs (with the use of licensed software ‘Proview’);
    • Making applications for repairs, control of their implementation;
    • Remote restoration of operability of ATMs;
    • Remote capture of ATM log;
    • Remote capture of video files of ATM operation;
    • Remote removal of wrong statuses;
    • Provision of operational safety (via ‘TPSecure’ software).

    For the Customer’s convenience, we also draw management reports, carry out interactive analysis and predictive analytics.

  7. Maintenance of ATMs

    With involvement of the subsidiary company ‘Service Desk’, we offer such ATM maintenance services as:

    • Preventive maintenance of ATMs;
    • Restoration of operability of ATMs;
    • Adjustments and corrections of ATMs;
    • Post-warranty service of ATMs.

Exclusive complex service is provided in packages, meeting the Customer’s demands to the utmost extent.

We are continuously improving our business processes and increasing technological content of our services. Thus, Cash Circulation Management Centre of BPS-Sberbank for the first time in Belarus joined functions of the cash collector and operator for more efficient service of ATMs, and contemporary information systems allow to connect unattended terminals of banks to the system of maintenance and restore operability in certain cases remotely.

Cooperating with us, you benefit from:

  • High level of service;
  • Consistency of service;
  • Comprehensive nature of service;
  • Flexible payment terms;
  • Use of team competence and leading-edge technological platform.

Leading banks of the Republic of Belarus entrusted us with servicing their cash flows!

Benefits from outsourcing of cash desk and cash collection functions

By outsourcing cash desk and cash collection functions, our Customers:

  • optimize their costs and get an opportunity to discard costs of maintenance of special vehicles, counting cash desks equipment, storage rooms, HR;
  • minimize risks and dangers of fraud;
  • can be sure in professionalism, reliability and timeliness of fulfillment of their requests;
  • get advantages in the market refusing from minor function and focusing on the main activity.

Step 1

Address the Cash Circulation Management Centre of BPS-Sberbank.

Step 2

Together, we shall analyze your needs in arrangement of cash circulation, advise you on determination of your current costs of cash desk and cash collection operations.

Step 3

Together, we shall analyze proposals of service terms and fees, plan pilot projects, develop the schedule of transfer of structural divisions and unattended terminals for service.

Step 4

In case of your accord with the proposition, you and the Bank execute the respective agreements. Your account manager will assist in communication with BPS-Sberbank.

More detailed information is available at the Cash Circulation Management Centre.

Deputy Head of Cash Circulation Management Centre

Valeriy Mikhalevich
+375 (17) 359 70 50
VAMihalevich@bps-sberbank.by